Delicious custom made cupcakes, cakes, cookies & more
CONTACT-FREE CUPCAKE, BROWNIE, AND COOKIE DELIVERY
Have your order delivered contact-free. We understand that you might want to minimise contact so select contact-free delivery at checkout when you place your order and when our driver arrives he'll set your delivery down outside and call you!
Just make sure you give us the correct mobile number for the recipient.
SAME DAY DELIVERY FROM SYDNEY’S NUMBER ONE CUPCAKE, CAKE AND COOKIE SHOP
Since 2008, The Cupcake Room has been providing customers in the Greater Sydney Area with mouth-watering custom cakes, cupcakes and cookies for all occasions. Our delicious treats make the perfect gift for that special someone in your life, or you can spoil yourself - we won’t tell! If you’ve left it to the last minute to find a gift, you can search our website and place a cupcake order for same day delivery in Sydney. Customise your gift by combining your cupcakes with our range of plush toys, jewellery or a celebration balloon.
We can't guarantee a time with this option, but it's before 5pm for a business address and 6pm for a residential address.
Pre-12pm Delivery (Express)
Delivery times are between 9am and 12pm or we can work with you for a more suitable time.
We deliver Sydney-wide, up to about 50KM from the CBD.
What is the cut-off for same day cupcake delivery?
Order from our standard cupcake range before 11am Tuesday to Thursday, 10am Friday and we’ll have your cupcakes delivered on the same day!
For Saturday delivery, we'll need your order before 8am on the Saturday (for same day delivery).
Are there any exceptions for same-day delivery?
Some special days such as Mother's Day or Valentine's Day may be excluded or have an earlier cut off time. We'll generally notify you via a notice on our website or newsletter if this is the case, please please subscribe to our newsletter!
What areas do you delivery to?
We deliver to most suburbs of Sydney and the wider Sydney area. Use the delivery calculator on the cart page to check for pricing and availability.
What are your delivery times?
Standard delivery times are between 11:30 am and 5 pm Tuesday to Saturday (generally much earlier for Saturday, where we expect most orders delivered by 2pm).
If you've chosen the Express option delivery will be before midday or if you'd like it at a different time we should be able to accommodate that. Please note your required time and we will try our best.
Can you guarantee an exact time?
We are unable to guarantee an exact time. If a more specific time is required you'll need to use the Express option available during checkout. The price for Express will be calculated during the checkout.
What happens if the recipient isn't home?
If the recipient isn't home, the delivery driver will leave the order in a safe place. If they are unable to do this, the box will be sent back to us and a re-delivery can occur for an additional charge. You may also choose to pickup from our cupcake bakery in Leichhardt the following working day.
What happens if I provide you with the wrong address or incorrect contact number for the recipient?
If the incorrect delivery address is provided in the order it is likely to be delivered to the incorrect person or it is returned back to the store. If the order is to be
redelivered the next day an additional delivery charge will apply.
Please ensure you've checked the delivery address as well as the contact number for the recipient on the order confirmation email as the driver may need to call the recipient.
Do you deliver to apartments/units, hospitals, schools or hotels?
Yes, we deliver to units as well as schools, hospitals and hotels. For units/apartments, please ensure that if the recipient is home to accept the delivery, especially if the building is secured and the driver can not enter it will be returned to the store. For schools, hospitals and hotels, please ensure we have enough information to deliver the item to the correct person.
If the order is required before a specific time (for example for a school or daycare centre), please use the Express option as we can't guarantee a time before 5pm with the Standard option. Alternatively, you can have them delivered the day before.
Can I track my order?
Once the driver has left our store, we'll send SMS tracking details to the mobile number provided in the delivery address/phone of the order.
Do you deliver on weekends?
Yes, we deliver on Saturdays
How much is delivery?
Delivery across Sydney starts at $15. There is a shipping calculator available on the cart page or by clicking here. There is a $5 additional charge for Saturdays.
Pre-12pm delivery (or Express) is distance based and calculated at checkout.
Pickup is from our store located at 207 Norton Street, Leichhardt Tuesday to Saturday. Please bring a copy of your confirmation email with you when you arrive to collect your order, or we'll need the name on your order and the order number.
Our cakes and cupcakes come in sturdy boxes suitable for transport but they are fragile and larger sized cakes can be quite heavy. We recommend bringing a friend if you think you might need help.
Some products such as our gifts and party-ware can be shipped nationally. Once you're in the shopping cart, select the National Shipping option. The shipping price will be displayed during checkout.