Frequently Asked Questions-old

How can I order your cupcakes?

Easy. If you would like the cupcakes delivered, click on Cupcakes from the top menu, select the cupcakes you would like, pick the box size and quantity, whether you want standard or gluten free, click add to cart, and then checkout, selecting the delivery option. Deliveries are available from Tuesday to Friday, and orders need to be submitted before midday for same day delivery.

If you would like to pick-up in store, follow the same process as above, except on checkout, select the pick-up from store option and the date/time you would to pick-up - from Tuesdays to Saturdays.

Do I need to order, or can I just turn up to the store?

Large quantities need to be ordered beforehand, but we do have a selection of cupcakes and other edible treats we bake daily which you can purchase in-store without ordering.

Can I customise what’s on my cupcakes or cake?

Yes of course. Contact us on 02 9564 2642 or use the contact form to discuss your requirements. We are proud to offer many variations for our cupcakes and cakes. Check out our Facebook or Instagram pages for some ideas.

Do you deliver?

Yes, we now deliver in the Sydney starting from $12.50. Order online and pick the date you want the cupcakes delivered. The price for delivery will be displayed on checkout based on your location.

What payment methods do you accept?

We accept payments by Visa, Mastercard and American Express online, and Visa, Mastercard, American Express, EFTPOS or cash in store.

Are your cupcakes baked fresh?

Yes most definitely! All of our cupcakes, cakes and cookies are baked fresh in store.

What are your flavours?

All our cakes are a vanilla butter cake with pure buttercream icing. We do offer flavoured buttercream such as raspberry, lemon curd, caramel, chocolate, passion fruit, coffee and vanilla bean. We also do a yummy cupcake sized chocolate brownie. Click here to view and purchase them.

How long do the cupcakes last, and how do I store them?

Our cupcakes last 3-5 days at room temperature. Don’t put them in the fridge, we don’t want to dry them out! We recommend keeping them in the box they've come with until you need them.

How big are your cupcakes?

Our standard cupcakes are bigger than the average 'mini' and are about 3-5 mouthfuls. They are about 5cm wide by 7cm high. We also do a muffin size to order.

Do you sell or hire out cupcake stands/towers?

Most definitely. We have several sized tiers for rent starting from $20. The cupcake stands can only be picked up in store, and a refundable deposit of between $120 to $160 (depending on size) is required at the time of pickup. We also have cardboard stands available for purchase in store.

Do you do gluten free cupcakes?

Yes! Everything available on our online store can be ordered in gluten free, and they taste yummy. When selecting your cupcakes, be sure to choose the gluten free option. Please note some decorations may vary to ensure it’s all gluten free.

Are your cupcakes nut free?

Yes! We bake and decorate in a nut free environment. This means we are 100% nut free in our store.

Do you make dairy, egg or lactose-free cupcakes?

Unfortunately no. Our cupcakes do contain dairy and egg.

Can I attach a gift card message with my cupcakes being delivered?

Yes. On checkout you will have the option to type the gift card message. There is no additional cost for this.